Morton Hospital

Patient Portal at Morton Hospital

StewardCONNECT

Steward Health Care has a new one-solution patient portal called StewardCONNECT. The new portal brings together our patients’ hospital and outpatient practice information in one convenient place.

Log in to StewardCONNECT

If you have never used StewardCONNECT, you will need to create a new portal account.

If you have already signed up for StewardCONNECT through a Steward Medical Group outpatient practice, you do not need to sign up again to receive your hospital information in your portal. Simply log-in.

StewardCONNECT is available 24 hours a day, seven days a week through a laptop, desktop, tablet, or smartphone.

What Can You Do in StewardCONNECT?

  • Check your visit history
  • Message your provider’s office
  • View medications
  • Request prescription refills
  • Review lab results and reports
  • Manage your information
  • Manage and pay your medical bills
  • Print your health information
  • Share your records with designated recipients
  • Schedule appointments
  • See your vitals, and more

Get the StewardCONNECT App

Once enrolled, you can use the StewardCONNECT app!

Search “StewardCONNECT” in the Google Play store for Android devices, or in the Apple App Store for Apple. (The StewardCONNECT app cannot be used to enroll.)

Frequently Asked Questions

StewardCONNECT is designed to improve your patient experience and enhance access to your health information. You can now easily and securely access your Steward hospital and outpatient practice information from a desktop computer, laptop, smartphone, or tablet device.

Is information from my former hospital portal available in StewardCONNECT?

Yes. Information from former hospital portals will be available in StewardCONNECT.

Who can I reach if I need help with my StewardCONNECT patient portal?

The StewardCONNECT Patient Portal support team may be reached at 888-696-0108, Monday through Friday, from 8:30 a.m. to 5 p.m. EST.

How can I reach the StewardCONNECT portal?

The StewardCONNECT portal may be reached by visiting: https://portal.mystewardconnect.org/

What can I do on the portal?

Through your portal, you can check your visit history, schedule appointments online, manage your medical bills, contact your provider’s office, review lab results and reports, and more.

Do I need to set up a new account for StewardCONNECT?

Yes. If we have your email on file and permission to contact you, you will automatically receive a portal invitation. If we do not have your email, once you share it with us, you will receive an email invitation. *If you recently signed up for the portal through Steward Medical Group, you do not need to sign up again. Your hospital information will be in the same portal as your outpatient practice information.

Can I self-register for the portal?

Yes. Visit https://portal.mystewardconnect.org and click on the blue Sign Up button. Anyone registering for the StewardCONNECT portal for the first time should respond “NO” when prompted to answer: “Do you already have a StewardCONNECT portal?” for best user experience.

I am trying to create my account, but I am receiving a message that the system is not recognizing me as a patient. What should I do?

If you receive a message that the system is not recognizing you as a patient, please call the StewardCONNECT portal support line at 888-696-0108. The support team will need to send you a new email invitation to complete your sign-up.

I am signing up for the portal but the sign in page is not accepting my phone number. What should I do?

When entering your phone number during your registration on the sign-up page, do not insert hyphens between the numbers, or other non-numeric characters.

What if I forget my password?

If you forget your password, on your sign-in page, click on the “forgot password” button and follow the prompts to create a new password.

Can I print information from my portal?

Yes, you can print information from the patient portal.

Can I pay my medical bills through my portal?

Yes. You can manage your hospital and outpatient practice bills through StewardCONNECT.

For your Hospital Bill, select Pay Balance and View Statement. Follow the prompts to pay your hospital bill through our third-party vendor portal. If you need assistance, call the Hospital Billing phone number at 888-527-1968.

If you need to make an outpatient practice bill payment, select "Billing" on the left navigation bar, select Invite next to the patient’s information in the table that shows at the bottom, enter payment amount in "Make Payment" window, enter your credit card information and follow the prompts.

How can I obtain a summary of my hospital visit?

You can request your summary in the portal "Health information/Visits" section. Click “Generate Patient Summary.” Your summary will be available to you 3 hours after you request it. You will find it in the Health Information/Documents section of your portal.

Why am I seeing duplicate lab work results?

Your lab results may show in the portal from both your hospital and your outpatient practice provider.

Will I see my vital signs?

Only the last set of vital signs before your hospital discharge will show in the portal.

Will I see labs or imaging results under the Procedure section?

Yes. Lab and imaging results will be available under the "Procedure" section.

Does the StewardCONNECT portal have Share Record abilities?

Yes. Click on the account initials in the upper right screen and select "Share Record." Click button for "Share Record" with someone you trust; enter the email, create a passcode, select sharing level, information types, expiration date, and then click "Send Invitation."

Is there a StewardCONNECT patient portal support center to assist me?

Yes. If you need patient portal assistance, please call our support line at 888-696-0108. The line is available from 8:30 a.m. to 5 p.m. EST, Monday through Friday.

See our full StewardCONNECT frequently asked questions at https://portal.mystewardconnect.org/.