Saint Anne's Hospital

Billing and Payment at Saint Anne's Hospital

Billing

Your hospital bill will include a room charge, covering room, meals, nursing care, housekeeping, maintenance, medical records and admitting services. Your bill will also include itemized charges for specific ancillary services, including:

  • Laboratory
  • Medications
  • X-rays
  • Use of the operating room
  • Surgical day care
  • Recovery room
  • Physical therapy

Your bill will not include visits by your physician and fees for services*, including:

  • Radiology (interpretation of X-rays)
  • Anesthesiology
  • Emergency medicine
  • Surgery
  • Other professional services and consultations provided by physicians

*These will be billed separately by the physician. For more information on physician fees and other charges, please visit our When You Leave page.

If you have questions about your bill please call 888-527-1968.

Payment

Saint Anne's Hospital offers a free, convenient option for managing your hospital account and paying your bills online. With our easy-to-use system, you can review your account and payment history, set up a payment schedule, make a one-time payment or view statements. To access your account, refer to the 12 digit alphanumeric account number on your statement. 

Pay your bill

Please call 888-527-1968 to ask questions about your bill or to make payment arrangements.

You can also pay your bill using our free 24-7 interactive voice recording system at 888-843-3175.

Payment may be mailed to:

Cashier’s Office
Saint Anne's Hospital
795 Middle St.
Fall River, MA 02721
508-674-5600, ext. 2096

Radiology
Steward Medical Group
P.O. Box 417058
Boston, MA 02241-7058
1-800-258-3599

Pathology
Steward Medical Group
P.O. Box 417069
Boston, MA 02241-7069
800-927-0035

Emergency Department Physicians
Steward Emergency Physicians
PO Box 417379
Boston, MA  02241-7058
855-660-0300

Radiation Oncology – Brigham and Women’s Physician Organization
Department of Radiation Oncology
PO Box 31195
Hartford, CT 06150
866-256-3069

You may also remit payment to our cashier:

Monday through Friday, 8 a.m. to 4:30 p.m.

Financial Counselors

The hospital has bilingual, state-certified financial counselors available to assist patients. Counselors can help develop an extended payment plan, as well as provide enrollment assistance for state, federal and private health plans. To speak with a financial counselor, call 508-235-5047 or 508-235-5398.

Renewals Are Starting Again

Do you have Medicaid? You may be at risk to lose your coverage!

What Do I Need to Do?

  1. Update your contact information (address and phone number) with MassHealth and report and household changes.
    • Online: www.mahix.org
    • Call MassHealth at 800-841-2900 or visit your local MassHealth office.
    • Visit Saint Anne's Hospital for assistance from a Medicaid representative.
  2. Look out for instructions on your renewal including your renewal date.
    • You will receive your renewal in a blue envelope from MassHealth.
    • If you opted out for paperless, an electronic notice will be sent via text or email, or you can log into your account at www.mahix.org.
    • Follow instructions for your renewal and make sure to complete and submit any requested information in a timely manner.
    • You may visit Saint Anne's Hospital for assistance from a Medicaid representative.  

What If I Am Ineligible for Medicaid

Options for Healthcare in Massachusetts

If you are ineligible for Medicaid, options for healthcare in Massachusetts include:

  • MA CHIP - Eligible children under 19 (combined with Medicaid through the MassHealth program). Visit www.mahix.org.
  • Commercial coverage - Coverage via your employer or privately obtained.
  • Federally qualified health centers - Services offered on a sliding scale based on income for those with limited or no health coverage. Visit data.hrsa.gov.  
  • Federally subsidized marketplace health programs
    • Visit www.mahealthconnector.org, call 800-623-7773, or visit Morton Hospital for assistance from a certified application counselor.
    • Monthly premium coverage plans are based on your age, zip code, income, and household size.
    • You may enroll in a marketplace plan up to 60 days prior to the Medicaid coverage term date.
Saint Anne's Hospital