Brown Health Medical Group Primary Care Policies and Frequently Asked Questions
We want to make sure you have answers to your questions at your fingertips. Please see below to view our policies and commonly asked questions from our patients.
Policies at Brown Health Medical Group Primary Care
Brown Health Medical Group Primary Care Code of Conduct
FAQs from Patients
Adult Sick Appointments
Brown Health Medical Group Primary Care patients can be seen evenings, weekends and holidays. If you need an adult sick visit, please call Care365 at 800-822-5981 to schedule an appointment.
Pediatric Sick Appointments
Brown Health Medical Group Primary Care pediatricians are available 365 days a year. Please call your child's pediatrician.
In a true medical emergency, please dial 911 or go to the nearest emergency room.
The best way to communicate with your office with general questions is through the MyChart Patient Portal. On the patient portal, you can send your practice a message, request an appointment, view your lab results and much more.
If you have a question, please contact our MyChart Patient Support Line at 401-606-6957 (606-MYLS) to request assistance.
We always want to hear from our patients about how we’re doing! You can send any feedback about your experience with Brown Health Medical Group Primary Care to:
Patient Compliments / Complaints:
Brown Health Medical Group Primary Care
10 Davol Square, Suite 300
Providence, RI 02903
Phone: 401-421-4000
Thank you for your interest in becoming a Brown Health Medical Group Primary Care patient.
If you have a billing question, please refer to the contact information found on your invoice. For any additional questions please contact your practice.
For prescription refills, please call your pharmacy directly. For all other medication questions, please contact your practice. Brown Health Medical Group Primary Care's pharmacy team is here to help.
You can request your medical records using the form below. Requests for patient medical records will be billed to the patient according to state regulations.
In many cases, yes. Please speak with your practice manager at your current practice and she/he will assist you with your request.
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